Terms of Service

1. Agreement and acceptance

These Terms of Service (the “Terms”) are a legal agreement between you and Application Engine Inc. (“Application Engine,” “we,” “us,” or “our”), an Ontario corporation, governing your access to and use of the Application Engine application, website, and related services (collectively, the “Service”).

By creating an account, purchasing a subscription, or otherwise using the Service, you agree to these Terms and acknowledge that you have reviewed our Privacy Policy. If you do not agree, do not use the Service. If you purchase through the Apple App Store or Google Play, the applicable store terms also govern payment and subscription administration. These Terms govern the Service itself.

Nothing in these Terms limits any right or remedy that cannot be waived under the Ontario Consumer Protection Act, 2002 or other applicable law. If a provision conflicts with a non-waivable legal right, that right prevails and the remaining provisions continue to apply.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract. By using the Service, you represent that you meet these requirements. You may not create an account for another person without lawful authority to act for that person.

The Service is offered to users in Canada and the United States.

3. The Service

Application Engine helps users prepare, revise, and tailor resumes and related career materials. Features may include document generation, role comparison, AI-assisted gap analysis, and suggestions based on information supplied by the user. The features available to you depend on your plan, platform, location, and the purchase information shown before you subscribe.

The Service does not guarantee employment, an interview, admission to a hiring process, or any other outcome. It does not provide legal, immigration, employment, recruitment, or other professional advice.

4. Accounts and security

You must provide accurate account information and keep it current. You are responsible for safeguarding your credentials and for activity under your account, except to the extent caused by our failure to meet a legal obligation. Notify us promptly at welcome@applicationengine.ca if you believe your account has been accessed without authorization.

We may require reasonable steps to verify your identity before changing account information, responding to a privacy request, or restoring access.

5. Subscriptions and purchase terms

Some features require a paid subscription. Before you complete a purchase, the purchase screen will clearly disclose the plan, included services, price, currency, taxes or other charges, billing frequency, subscription period, trial terms if any, renewal terms, payment method, cancellation method, refund policy, service start date, and material restrictions. That purchase disclosure and the confirmation delivered to you form part of these Terms.

Current plans:

Prices exclude applicable taxes. Both plans renew automatically until cancelled. We do not currently offer a free trial. Prices are shown in the currency of your app store or checkout, and the price on the purchase screen at the time of purchase governs.

Recurring billing

Unless the purchase screen states otherwise, a paid subscription renews automatically for the same billing period at the price disclosed before purchase until you cancel. You authorize the applicable billing provider to charge the disclosed subscription amount and applicable taxes to your selected payment method at the start of each billing period.

Payments may be processed by Apple, Google, or Stripe. RevenueCat may manage subscription status and entitlements. We do not control the timing of app-store settlement or every aspect of an app store’s refund process.

Trials and promotions

If we offer a trial or promotional price, the purchase screen will state its duration, eligibility conditions, when it converts to a paid subscription, and the amount and frequency of the resulting charge. Unless the purchase screen states otherwise, you must cancel before the trial ends to avoid the first paid charge. One trial or promotion may be limited to one person, payment method, or account.

Cancellation

You may cancel at any time. Cancellation stops future renewal charges but ordinarily does not end access before the close of the period already paid for.

Deleting the app or your account does not necessarily cancel an app-store subscription. Complete the applicable subscription cancellation process as well. We will clearly disclose any different cancellation deadline before purchase.

For annual plans, we will email you 30 days before each renewal with the renewal date, the price, and how to cancel. We also send every subscriber a yearly reminder of their plan and how to cancel. If we propose a price change, we will notify you at least 30 days before it applies, as described in Section 6.

If you request account deletion while an Apple or Google subscription is active, we will remind you that billing may continue until you cancel through the applicable store and provide a practical route to the store subscription-management page. Account deletion remains available even if you do not cancel the subscription.

Refunds and statutory rights

Except where required by law or expressly stated in the purchase disclosure, subscription charges are non-refundable and we do not provide credits for a partially used billing period. Apple or Google may administer refunds for purchases made through their stores under their policies.

This general refund policy does not limit a statutory right to cancel, obtain a refund, or pursue another remedy. Ontario law may provide cancellation rights if required pre-contract information, an express opportunity to accept or decline and correct errors, or a written copy of an internet agreement is not provided as required.

Payment failures and taxes

You are responsible for applicable taxes and for keeping your payment method current. If a payment fails, we or the billing provider may retry the charge and may suspend paid features after reasonable notice, subject to applicable law. We will not add a mandatory non-government fee that was not included in the price disclosed before purchase.

6. Changes to subscriptions and these Terms

The elements we may propose to change are the subscription price, included features, usage limits, and billing or administrative procedures. We will not make such a change more than once in any 30-day period. A change may be made only as permitted by the agreement and applicable law. We will identify the term we propose to change, provide the revised wording or an understandable description of the change, state the effective date and the effect of no response, and explain how you can respond. A change will not take effect earlier than 30 days after you receive notice where Ontario law requires that period.

If a proposed change materially disadvantages you, you may cancel before it takes effect and keep access through the end of the paid period, unless the notice offers you the option to retain the existing agreement unchanged. A change does not retroactively reduce rights or obligations that arose before its effective date.

We may make non-material changes that do not reduce your rights, such as correcting an error or updating contact details. If a new use of personal information requires consent, we will request that consent rather than relying only on continued use.

7. Your content

“User Content” means resume content, career history, prompts, answers, documents, and other information you submit to the Service. You retain ownership of your User Content. You represent that you have the rights and permissions needed to submit it and that doing so does not violate another person’s rights or applicable law.

You grant us a limited, non-exclusive, worldwide licence to host, reproduce, process, transmit, and format User Content only as reasonably necessary to provide, secure, support, and maintain the Service; comply with law; and exercise rights under these Terms. This licence ends when the information is deleted from our systems, subject to reasonable backup cycles and legal retention requirements described in the Privacy Policy.

We do not acquire ownership of User Content. We will not use resume or career content to train our own general-purpose AI models, and our AI provider, Anthropic, is contractually prohibited from training its models on it. Anthropic deletes AI inputs and outputs within 30 days, but may keep content flagged by its automated safety systems for up to 2 years, and authorized Anthropic staff may review flagged content. Our PDF provider receives resume content only to create your PDF; see the Privacy Policy for how long providers keep information.

8. AI features and generated content

The Service uses third-party artificial intelligence technology, including models supplied by Anthropic, to produce suggestions and analyses. AI output may be inaccurate, incomplete, outdated, biased, or unsuitable for a particular role or person. Similar or identical output may be generated for other users.

You are responsible for reviewing and editing output before using or submitting it. Do not rely on the Service to determine whether a statement is truthful, lawful, non-discriminatory, or appropriate for an employer. You must not present fabricated qualifications, employment history, credentials, or achievements as true.

The Service provides user-directed drafting assistance. It does not rank applicants, make hiring or employment decisions, transmit a score or recommendation to an employer, or submit material to an employer unless you expressly direct the submission. You remain the decision-maker and should apply human review to every output.

9. Privacy and third-party providers

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. To operate the Service, we may use Supabase for database, authentication, and infrastructure services; RevenueCat for subscription management; Stripe for payment processing; Anthropic for AI features; PDFShift for PDF generation; Resend for transactional email; Vercel for website hosting; Upstash for rate limiting; and Apple or Google for app distribution and billing. Provider availability and functions may change as described in the Privacy Policy.

You must not submit another person’s personal information unless you are authorized to do so and have provided any notice or obtained any consent required by law.

10. Acceptable use

You must not use the Service to:

11. Our intellectual property

Application Engine and its licensors own the Service, including its software, design, interfaces, branding, and underlying technology. Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable right to use the Service for your own lawful purposes during the term of your account. No right to use our trademarks or branding is granted.

If you voluntarily provide feedback, you grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free right to use it without identifying you. Do not include confidential or personal information in feedback unless it is necessary and you intend us to receive it.

12. Service availability

We may perform maintenance, address security issues, change features, or discontinue a feature. We will provide reasonable notice of a material discontinuation where practical and required by law. We do not promise uninterrupted or error-free operation, but this does not reduce any non-waivable obligation to provide services of legally required quality.

13. Suspension and termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate access if you materially breach these Terms, fail to pay an amount due, create a security or legal risk, use the Service fraudulently, or if we are legally required to do so. Except in an urgent security, fraud, or legal situation, we will provide reasonable notice and an opportunity to address a remediable breach.

On termination, your right to use the Service ends. Subscription cancellation, refunds, access to User Content, and deletion of personal information are handled as described in these Terms and the Privacy Policy. Provisions that by their nature should continue, including ownership, accrued payment obligations, disclaimers, limitations of liability, and dispute terms, survive termination.

14. Disclaimers

To the maximum extent permitted by law, the Service and AI output are provided “as is” and “as available.” We disclaim warranties that may lawfully be disclaimed, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will produce employment, interviews, or any particular result.

These disclaimers do not exclude a warranty, condition, consumer guarantee, duty, or remedy that cannot lawfully be excluded or waived, including rights under applicable consumer-protection legislation.

15. Limitation of liability

To the maximum extent permitted by law, Application Engine and its directors, officers, employees, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of opportunity, profits, goodwill, or data, arising from the Service or these Terms, even if advised that such harm was possible.

To the maximum extent permitted by law, our total aggregate liability arising from the Service or these Terms will not exceed the greater of: (a) the amount you paid for the Service in the 12 months before the event giving rise to the claim; and (b) CAD $100.

The exclusions and cap do not apply to fraud or wilful misconduct, liability that cannot legally be limited, or a non-waivable statutory remedy. A court may also decline to apply a limitation that is invalid or unconscionable in the circumstances.

16. Apple App Store terms

This section applies when you obtain the application through Apple’s App Store. You and Application Engine acknowledge that these Terms are between you and Application Engine, not Apple, and that Application Engine, not Apple, is solely responsible for the application and its content.

The licence in Section 11 is limited to a non-transferable licence to use the application on Apple-branded products that you own or control and as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the application may be accessed and used by other accounts associated with you through Family Sharing, volume purchasing, or another feature Apple permits.

Application Engine is solely responsible for maintenance and support for the application as specified in these Terms or required by law. Apple has no obligation to furnish maintenance or support. If the application fails to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price, if any, for the application. To the maximum extent permitted by law, Apple has no other warranty obligation for the application. Application Engine is responsible for any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty.

Application Engine, not Apple, is responsible for addressing claims by you or a third party relating to the application or your possession or use of it, including product-liability claims, claims that the application fails to comply with a legal or regulatory requirement, and claims under consumer-protection, privacy, or similar legislation. If a third party claims that the application or your possession and use of it infringes that party’s intellectual-property rights, Application Engine, not Apple, is responsible for the investigation, defence, settlement, and discharge of that claim to the extent required by these Terms and applicable law.

You represent that you are not located in a country subject to a United States government embargo or designated as a “terrorist supporting” country, and that you are not listed on a United States government list of prohibited or restricted parties. You must comply with applicable third-party terms when using the application, including wireless-data and app-store terms.

Apple and its subsidiaries are third-party beneficiaries of these Terms. When you accept these Terms, Apple has the right, and is deemed to have accepted the right, to enforce these Terms against you as a third-party beneficiary. Application Engine’s contact information is in Section 20.

17. Force majeure

We are not responsible for a delay or failure caused by an event beyond our reasonable control, such as a widespread telecommunications outage, natural disaster, labour disruption, government action, or failure of a critical third-party platform, provided that we take reasonable steps to mitigate the effect. This section does not excuse an obligation or remedy that applicable consumer law does not permit us to exclude.

18. Governing law and disputes

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law rules. Subject to any non-waivable right to bring a claim elsewhere, the courts of Ontario have jurisdiction over disputes relating to the Service or these Terms.

Nothing in this section prevents either party from using a small claims procedure where available or limits a consumer’s right to bring a proceeding, join a class proceeding, or use another forum or remedy that applicable law does not permit the parties to waive.

19. General provisions

If any provision is unenforceable, it will be limited or removed only to the extent necessary and the remaining provisions will continue. A delay in enforcing a provision is not a waiver. You may not assign these Terms without our consent. We may assign them as part of a merger, financing, reorganization, sale of assets, or similar transaction, subject to applicable law and the Privacy Policy.

These Terms, the Privacy Policy, the applicable purchase disclosure, and any additional terms presented for a specific feature form the agreement between you and us regarding the Service. If they conflict, the purchase disclosure controls subscription price and billing details; feature-specific terms control that feature; and non-waivable law always prevails.

20. Contact and legal notices

Questions, complaints, cancellation requests for direct-billed subscriptions, and legal notices may be sent to:

Application Engine Inc.
3050 Erin Centre Boulevard, Unit 146, Mississauga, Ontario L5M 0P5, Canada
Telephone: (647) 402-4633
Email: welcome@applicationengine.ca

We may send notices to the email address associated with your account or through the Service. You are responsible for keeping that address current.